User:Msphone

Phone Services Available for Small and Medium-Sized Businesses

When deciding what phone system you want to have for your small or medium-sized company, you need to know what phone services are available in the market. Only by means of canvassing and earnest searching can you really be sure that you know everything that could be offered to you. Knowing the options that you can select from for your business phone helps you acquire one that suits your company's needs.

Two types of phone service providers are available for you in the market:

1.	VoIP-based - You must have good computers and a stable internet connection so that Voice over Internet Protocol will be able to function properly and support your phone services. You will need sound cards, IP phone adapters, codecs, mics, headsets and speakers in addition to a broadband connection that can handle large amounts of audio data transfer in real time. The phone service provider discourages you and recommends you employ a landline system in case your computer system isn't equipped to handle a high load or your computer systems are outdated.

2.	Landline - your local telephone company can give you a landline phone system that lets you make and receive calls through PSTN phones attached to network telephone lines. Phone company personnel arrive at your location to install the phone service from the bottom up according to where you would like the phones and cables laid down. You're charged an installation fee for the equipment you procured in addition to the labor involved in actually laying your telephone lines and devices down.

Aside from the type of system, you can choose to add features that might help you in your day to day business operations. You might also be interested on the following additional phone services:

1.	Fax - you can choose to subscribe to a paid fax service or get a fax machine. Because it produces instant hard copy, faxing is still one of the most viable methods of sending documents instantaneously. A landline system could have a dedicated fax line as part of its phone services. VoIP-based systems may simply subscribe to paid fax subscriptions or use free fax services.

2.	Tollfree numbers - you can make your phone system considerably more powerful in terms of developing your business by making use of an 800 number. You can integrate a catchphrase, a brand name as well as your contact number in one statement. People can find you less difficult to call as well as think that you are as established as bigger brands.

3.	PBX - a private branch exchange enables you to route and manage calls that are made to your number or numbers to help you streamline your telephony. A private branch exchange lets you route the calls to a specific device in the system by utilizing a switchboard. Without compromising the outside line, branches in the network may also contact each other.

4.	Voicemail - one more useful but downplayed phone feature is this audio messaging service. You can use phone services like these to cut costs, give better customer assistance and decrease phonetag.